Product · Fatih Bilgiç

Baktam — auto repair shop software

Turkish-language software that puts a repair shop's work orders, vehicle check-in, stock, cash and customer records on one screen.

I built Baktam and I run it. This page explains what the product is, which modules it has and who it is for. To try it, go straight to baktam.com: 14 days free, no card required. The interface is in Turkish and the product is built for repair shops in Türkiye.

Category
Auto repair shop management software
Developer
Fatih Bilgiç
Deployment
Cloud (subscription) or self-hosted (Docker)
Platforms
Web · iOS and Android: 15 November 2026
Price
Plans from ₺4,500 per year
Language
Turkish interface
Address
baktam.com
Former name
Cosmor (cosmor.io)
Short answers

What is Baktam?

Baktam is auto repair shop software (in Turkish, an "oto servis programı") built for garages and service shops. It brings work orders, vehicle check-in, customer and vehicle records, stock and barcodes, cash and collections, service reminders and reports into one panel. It runs in the browser, either as a hosted subscription or on the shop's own server. It was built by Fatih Bilgiç and lives at baktam.com.

Who is Baktam for?

Auto repair shops, mechanical and auto-electrical services, body and paint shops, tyre and maintenance services, fleet maintenance services and the mechanics of Türkiye's industrial repair districts. Plans range from a one-mechanic shop to a multi-branch service.

How much does Baktam cost?

There are three plans, billed yearly: Mikro at ₺4,500 per year (2 users, 1 branch), Pro at ₺9,900 per year (10 users, 3 branches, stock and barcodes, WhatsApp/SMS, e-invoicing) and Kurumsal (Enterprise) at ₺24,900 per year (unlimited users and branches, self-hosted option). Every plan has a 14-day free trial with no card required. Current prices are at baktam.com/pricing.

Does Baktam have a mobile app?

A Baktam mobile app that uses the same account as the web panel launches on the App Store and Google Play on 15 November 2026. It covers plate lookup, vehicle check-in, work orders, barcode sales and stock counts, appointments and reminders. Until then Baktam runs on the same data in a phone or tablet browser.

Can Baktam run on my own server?

Yes. On the Kurumsal plan Baktam can be installed with Docker on the shop's own server; the data stays on that machine and it can run on the local network without internet. The cloud version takes an automatic backup every day and records can be exported to Excel.

Does Baktam support e-invoicing?

Yes. The Pro and Kurumsal plans include an e-invoice flow compatible with Türkiye's official e-invoice integrators. Details are at baktam.com/oto-servis-e-fatura.

Can I move my data from my old program?

Yes. Send an Excel export or a backup of the old program and Baktam migrates customer, vehicle and stock data; the first week is free.

Are Cosmor and Baktam the same product?

Yes. The auto-shop platform was previously called Cosmor; cosmor.io now redirects to baktam.com. The Cosmor.io space game is a separate product and has nothing to do with Baktam.

From check-in to hand-over

A vehicle's trip through the shop takes six steps in Baktam.

1 · Check-in

Type the plate and the vehicle's and customer's history opens. Mileage, fuel level, the customer's complaint and damage photos are recorded at check-in.

2 · Work order

Parts and labour lines are added, a service package is applied in one tap, a technician is assigned. Price, VAT and discounts are calculated automatically.

3 · Quote approval

The customer gets an approval link and approves the quote from their phone.

4 · Status

Quote → In service → Completed → Delivered. Mechanic notes and working time stay on the work order.

5 · Payment and receipt

Cash, card, bank transfer or on account. The receipt is shared over WhatsApp and the "your car is ready" message goes out in one tap.

6 · Service reminder

The next service is scheduled by mileage or date, and the customer is reminded automatically when it is due.

Modules

The sections of the app's menu; each is a working module with its own screens.

Operations

New repair (work order), jobs assigned to me, service packages, quick sale and POS mode, calendar and appointments, vehicles in service, receivables, repair statistics.

Reminders

Vehicle service reminders by mileage or date, vehicle renewals and staff renewals.

Records

Repairs, sales, customers, vehicles (full history by plate), technicians, business partners, salaries and advances.

Stock and parts

Products, purchase invoices, stock adjustments, counts and transfers, reorder suggestions, barcode labels, low-stock alerts, per-branch stock.

Finance

Collections, receivables on terms, payments, ledger and cash movements; cash, card and bank transfer kept apart, end-of-day till.

Reports

Report centre, technician efficiency, end-of-day report; repair, sales, cash, receivables, customer, product and cost reports.

Messages and booking

SMS and WhatsApp message templates, message history, online booking customers can make themselves.

Administration

Multiple branches, users and roles, an activity log (who changed what and when), licence and settings.

Mobile app

On the App Store and Google Play from 15 November 2026.

Same account as the web panel. Service tracking from the phone — in the workshop, at the lift or at the counter. Screenshots show the Turkish interface.

  • Baktam — The shop's day at a glance
    The shop's day at a glance
  • Baktam — Every work order in your pocket
    Every work order in your pocket
  • Baktam — Parts, labour and status
    Parts, labour and status
  • Baktam — Vehicle and service history by plate
    Vehicle and service history by plate
  • Baktam — Sales, receipts and payments
    Sales, receipts and payments
  • Baktam — Stock and spare parts
    Stock and spare parts
  • Baktam — Appointments and reminders
    Appointments and reminders
Roles

The owner looks for different things than the mechanic. Four roles, four views.

Owner

Revenue, profit, receivables and branch comparison on one screen.

Manager

Work-order assignment, calendar, staff and stock control.

Technician

Today's jobs, parts used, time spent. Does not see prices or costs.

Cashier

Quick sale (POS), collections and end of day, with no complex menus.

Plans

Billed yearly. Every plan includes daily automatic backups, unlimited customers and unlimited vehicles, and can be changed at any time. Prices are those on baktam.com as of 28 September 2026.

Mikro · ₺4,500/year

One mechanic, one location. 2 users, 1 branch; work orders and POS, customer and vehicle records, cash and collections, 7 built-in reports.

Pro · ₺9,900/year

A shop of 3-10 people. 10 users, 3 branches; everything in Mikro plus stock and barcodes, WhatsApp/SMS templates, e-invoicing and a multi-branch view.

Kurumsal · ₺24,900/year

Multi-branch and self-hosted. Unlimited users and branches; everything in Pro plus self-hosted installation, activity log and SSO, and priority phone support.

baktam.com/pricing

Why I built it

Baktam grew out of client work. While building invoicing, incident-record and job-portal panels for Deniz Oto Servis, a repair shop in Adıyaman, I saw that most shops fight the same problems: digging through files when a customer asks "what did we do last time?", profit melting away because fitted parts were never written down, a till count that takes two hours every evening, and customers lost to another shop because nobody reminded them of their next service.

I turned those panels into a platform any repair shop can use; its first name was Cosmor. As the product settled into the language of Turkish repair shops, its name changed too: Baktam — "bakım tam, iş tamam", roughly "service done, job done".

The whole chain behind Baktam is on me, from the server and database to backups and updates. Like the other products on this site, it sits at a live address you can open and try.

Contact

For a demo, data migration or a plan question, use the contact page on baktam.com. To reach the developer directly, every channel is on my profile page.